Privacy Policy
Boston Taxi Cab (“we,” “our,” or “us”) is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our online booking tools, or use our Boston Taxi Cab Service.
By using our Service, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect information that allows us to provide you with reliable transportation services, process payments, and improve your experience.
A. Personal Information You Provide Directly
When you book a ride, contact us, or create an account, you may provide us with the following personal information:
- Contact Data: Name, email address, phone number, and billing address.
- Booking Data: Pickup location, drop-off location, date and time of service, destination address, and any special requests (e.g., child safety seats).
- Payment Data: Credit card details (processed securely by a third-party payment processor) or other payment information.
- Communication Data: Information contained in communications with us (e.g., through email, phone calls, or feedback forms).
B. Data Collected Automatically
When you visit our website, we automatically collect certain data, often through cookies and similar tracking technologies:
- Usage Data: Browser type, operating system, IP address, referral source, pages viewed, time spent on pages, and dates/times of access.
- Location Data: If you enable location services on your device, we may collect precise or approximate location information to facilitate accurate pickup and drop-off points.
2. How We Use Your Information
We use the information we collect primarily to provide, maintain, and improve our services, including:
- Service Provision: To process your bookings, manage your account, dispatch drivers, and complete your requested Logan Airport transfers or city rides.
- Communication: To send you booking confirmations, receipts, service updates, and respond to your inquiries.
- Payment Processing: To process transactions securely through our trusted third-party payment gateways.
- Safety and Security: To verify driver and passenger identities, prevent fraud, and ensure the safety of our drivers and customers.
- Analytics: To monitor and analyze trends, usage, and activity in order to improve the functionality and user experience of our website and mobile tools (e.g., via Google Analytics).
3. Disclosure of Your Information
We will only share your information with third parties in the following circumstances:
- With Our Drivers: We share necessary booking information (name, pickup/drop-off location, time, and special notes) with the driver assigned to your ride.
- Payment Processors: Your payment information is securely shared with third-party payment processors to complete transactions. We do not store sensitive payment information on our servers.
- Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
- Analytics Providers: With companies like Google Analytics to help us understand website usage.
4. Third-Party Websites and Services
Our website may contain links to third-party sites. We are not responsible for the content or privacy practices of those sites. We strongly encourage you to review the privacy policies of any third-party websites before providing them with any information.
5. Data Security
We implement reasonable technical and organizational measures designed to protect your Personal Data from accidental loss and from unauthorized access, use, alteration, or disclosure. However, no electronic transmission over the internet can be guaranteed to be 100% secure.
6. Your Rights and Choices
Depending on your location, you may have the right to access, update, or request the deletion of your personal information. You also have the following choices:
- Opt-Out of Marketing: You can opt out of receiving promotional emails from us by following the unsubscribe link in those emails.
- Manage Cookies: You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. Note that disabling cookies may affect the functionality of our website.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. We encourage you to review this page periodically for any changes.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Boston Taxi Cab
Email: info@bostontaxicab.com
Phone: +1 (617) 987-4003